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Customer service (Shopping mall)

Posted on: 3 Oct 2019




  • To manage the Concierge Counters and handle enquiries

  • To build harmonious relationships with tenants and visitors

  • To provide high quality customer service to tenants and visitors

  • To carry out promotional activities in the mall

  • To assist in resolving complaints by tenants and visitors


  • Diploma in hospitality or business-related streams

  • Minimum 2 years’ experience (Preferably in hospitality, tourism or customer service)

  • Fluent in English, Cantonese and Putonghua. Additional language skill is an asset

  • Proficient in common software applications

  • Possess good interpersonal and organizing skills

  • Immediate available is an advantage

  • 5-day work on-shift


Industry: FMCG/ Retail/ Wholesale
Hospitality/ F&B/ Spa/ Resort/ Serviced Apartment
Property/ Real Estate
Specialization: Customer Service
Location: Kowloon
Employment Type: Permanent
Years of Experience: 2
Salary Range: $15,001 - $20,000 / mth

For enquiries, you can contact Albee Au.

Email: albee.au@recruitexpress.com.hk

Contact: 21750698 / 65374963

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.