Customer Services Assistant Manager (Insurance – Call Center)

Location: Kowloon Office (9:00 AM – 6:00 PM, No OT)

Salary: HK$27,000 – $32,000 + Performance Bonus

Employment Type: Full-time Permanent 位 (Premium Benefits included)

Job Highlights

• 純 Support 唔使孭數： 100% inbound customer services. Zero sales pressure, no need to chase targets! ❌

• Excellent Work-Life Balance: Fixed office hours with stable roster and no regular overtime required.

Key Responsibilities

• Inbound Operations: Handle client enquiries regarding insurance products, policy details, and account status via phone.

• Account Maintenance: Address customer questions about policy applications, billing status, and reward programs.

• Service Quality: Provide professional, high-quality customer service to maintain company service standards.

Requirements

• Background: Minimum 5 years of experience in Banking or Insurance Call Center / Customer Services (必須具 5 年或以上相關經驗).

• Licensing: Possession of or willingness to register under IIQE Paper 1 & 3 is required.

• Bachelor degree holder

• Languages: Fluent in Cantonese, Mandarin, and good command of English.

How to Apply

Interested candidates please WhatsApp your CV to Winnie at 6936 4005.

Banking & Financial Services

Customer Service

Kowloon

Permanent

HKD 20, 001- HKD 30,000 / mth