Technical Support Officer

Location: Wan Chai (Near MTR Station)
Salary: HK$22,000 - 26,000 Basic + HK$2,000 Allowance (After Probation) + Bonus
Working Hours: Monday to Friday, 9:00am – 6:00pm

Job Responsibilities

• Provide deskside and remote IT support to internal users
• Troubleshoot hardware, software, Windows, MacOS and mobile device issues
• Handle IT asset management, stock take and inventory updates (負責IT資產管理及盤點工作)
• Monitor software and license inventory (管理及跟進Software License到期情況)
• Assist with PC deployment, hardware replacement and patch updates
• Support mobile device management and basic network troubleshooting
• Build and deploy Windows system images
• Maintain IT documentation and knowledge base
• Support IT infrastructure projects and ad hoc assignments
• Occasionally assist with equipment setup, relocation and computer movement (有機會需要搬運電腦設備)

Requirements

• Diploma or Degree in Information Technology, Computer Science or related disciplines
• Minimum 3 years of hands-on IT Support / Deskside Support experience
• Strong experience supporting PCs, laptops, peripherals and end-users
• Familiar with Windows 10/11, MacOS and Microsoft Office applications
• Experience in hardware troubleshooting and repair
• Basic knowledge of TCP/IP, Wi-Fi, routers, switches and network troubleshooting
• Good command of English and Cantonese
• Responsible, detail-minded and able to work independently
• Team player with strong customer service mindset

Benefits

• HK$27K Basic Salary
• HK$2K Monthly Allowance (After Probation)
• Performance Bonus
• Medical Insurance
• Monday to Friday Work Schedule
• Stable Corporate Environment
• Career Development Opportunities

Application

Interested candidates, please WhatsApp your CV to Winnie at 6936 4005 for a confidential discussion.

Banking & Financial Services

IT - Operations & Others

Hong Kong Island

Permanent

HKD 20, 001- HKD 30,000 / mth